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Contact Hamilton Beach Customer Service

Hamilton Beach Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 851-8900
Call customer service
Send Message

Customer Service:

  • 1 (800) 267-2826
    Canada Location
  • 1 (877) 474-1122
  • 1 (804) 273-9777
  • +52 800 711 6100
    Mexico Location

Legal:

  • 1 (804) 527-7168

Hamilton Beach Emails:

Customer Service
Mexico Location
Legal
Privacy Inquiries
Media
canadian.service@hamiltonbeach.com
Canada Location

Hamilton Beach Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Hamilton Beach Customer Service Rating
4.8 out of 5
Contact Method Distribution
84% phone, 16% email
Most Popular Hamilton Beach Phone Number
1 (800) 851-8900
Most Popular Hamilton Beach Email Address
customerservice@hamiltonbeach.com
Average Hold Time
00:06:28
Average Calls duration
1 minute
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Hamilton Beach Customer Service?

Most Popular Number:

(800) 851-8900
Total calls: 828 Issues resolved: 14 Last call: Mar 9, 2026

AARP offers multiple Hamilton Beach phone numbers to help customers with their requirements and increase their convenience. Customers can dial the customer service number, 1-800-267-2826, solely dedicated to answering customer service issues. The company also operates a toll-free number, 1-800-851-8900, which customers use for free.

Similarly, Hamilton Beach also provides other phone numbers based on your geographical location. For instance, if you are trying to contact Hamilton Beach from Canada, dial 1-877-474-1122. And, if you are from Mexico, dial the Hamilton Beach phone number, +52-800-711-6100. Hamilton Beach also hosts a special number for legal issues, which is 1-804-527-7168.

To contact Hamilton Beach via the official website, begin by heading to the website and navigating to the "Support" section. Once on the page, locate the "ContactUs" option, where you will come across the option to leave a message. Then, a chat box will appear through which customers can contact the Hamilton Beach customer service team. The customer service team is available only on weekdays from 9 AM to 4.30 PM ET. Alternatively, customers can also go through the online resources available on the Hamilton Beach website for self-help options. Lastly, customers can send direct correspondence to the the company’s physical address. The Hamilton Beach corporate office is at 261 Yadkin Road, Southern Pines, NC 28387.

You can also engage with the Hamilton Beach customer service team via their live chat feature, which is available on the official website. To initiate the Hamilton Beach customer service chat, visit the official website and head to the Help Center. There, you can locate the chat icon, which is placed in the bottom right corner of your screen. After clicking the chat icon, you will be prompted to input your name, email address, concerns, and a detailed message. The Hamilton Beach customer service representatives are available from 9 AM to 4:30 PM ET, Monday to Friday.

Operating as Hamilton Beach Brands Inc, the corporate office is located at 4421 Waterfront Drive Glen Allen, Virginia 23060, United States. Additionally, for consumer affairs, you can send in your correspondence at 261 Yadkin Road, Southern Pines, NC 28387. The corporate office is the heart of Hamilton Beach’s operation and is the focal point for various business functions. It is also the primary contact point to contact the Hamilton Beach customer service team for corporate inquiries, collaborations, investor relations, and general communications related to Hamilton Beach. If you require assistance or wish to engage with the customer service team, please contact this address. The Hamilton Beach support team welcomes your inquiries and business-related interactions.

PissedConsumer Club

Contact Information

Hamilton Beach Website:

Hamilton Beach Help Center:

Corporate Office Address:

Hamilton Beach Brands, Inc.
4421 Waterfront Drive
Glen Allen, Virginia 23060
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 5:00 pm ET


Mailing Address:

Consumer Affairs

261 Yadkin Road

Southern Pines, NC 28387


Other Location:

7975 NW 154th St,

Miami Lakes, FL 33016, US


7300 Warden Ave.,

Markham, ON L3R 9Z6, CA

More contact details

Fax:

+1 (804) 527 7218

Summary of Hamilton Beach Customer Service Calls

1.1K TOTAL
CALLS
01:22 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hamilton Beach?

Product/ Service Question:

  • “Microwave screen lit but buttons not functioning”
  • “Bad product- can opener,”
  • “Microwave broke”

Request for Information Question:

  • “Can not get thru for help with appliance”
  • “Need help with product”
  • “About a blender not working”

Return/ Replace Question:

  • “Replacement lid for HB FlexBrew duel brews metal 12cup carafe”
  • “Replacement part for a Hamilton Beach a 5212FXX blender”
  • “Need replacement blades”

Shipping and Delivery Question:

  • “Missing parts”
  • “Tracking number”
  • “Placed order month ago still haven't received shipping info or parts. Can't get a hold of an actual person after using 6different phone numbers”

Payments and Charges Question:

  • “Pay bill”
  • “Make a payment”
  • “Make final payment”

Refund Question:

  • “I WANT MY REFUND! WTH!!!”
  • “My daughter and I bought a Hamilton beach coffee pot and k cup combination had it three days and the pods kept exploding. My daughter had the dame problem. Call representativeWas told I wouldn’t receive refund.”
  • “I bought a microwave late in December and now it has some kind of short i want a new 1 r money back”

Staff Question:

  • “Customer service”

Account Question:

  • “Forgot how to set crock pot temp and cook time, lost manual”

Activation/ Cancellation Question:

  • “I need to cancel my order”

Cards Question:

  • “Just bought new microwave do I remove the silver paper cardboard inside covering the side”

Other Question:

  • “Can opener”
  • “Can foil be used to cover the drip tray? And can the heating rack be taken out and cleane”
  • “Why does my microwave keep going counter clockwise”

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