407 views
New Reviewer
4 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.8

I purchased a HB Flexbrew ( Model 49997R, Series G1261CE) in August of 2016 at Wal Mart. It worked well until last week of December of 2016 when it failed to push water through the machine.

It began to have problems when it would not fill the cup on occasion. As time went on, the problem became constant to the point that the brew tank would not empty and the machine shut down. I did some diagnostics, found the unit had no deposits and powered the 12 volt pump and found the pump motor was shot and would not produce pressure. The unit is cheaply made and the electrical connections to the brew tank are less than I would have expected.

From the looks of the construction it took less than $8 to manufacture in my opinion. In my opinion, HB puts out a poor product for the low end market, that will last just long enough.

HB gets paid and the consumer takes it in the shorts. I will stay away from Hamilton Beach, they are no longer the brand name they used to be.

Reason of review: Other issue.

Monetary Loss: $40.

Preferred solution: At least ship me a replacement or some coupons..

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Same exact problem. Total piece of crap

Guest

I have the same POS, did work fine for about a year though so I guess I'm one of the lucky ones, so I guess they won't stand behind theyre producrts ? Model #49997R

Guest

Have one that is less than six months old and this morning it decides to start dumping water out the bottom, none through the carafe side. Total POS.

Guest

I HAVE THE SAME EXACT PROBLEM

Hamilton Beach Reviews

  1. 157 reviews
  2. 38 reviews
  3. 19 reviews
  4. 13 reviews
  5. 13 reviews
Hamilton Beach reviews