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The first 2way coffee maker we bought last year, it was a gift to our new renovation in our kitchen. We first were using it in our trailer till we could move back into our house. The full pot coffeeemaker is awesome it makes a beautiful pot of coffee but the single...
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Anonymous
Rgoodi

Wife ang bought the flex brew. After a while it would get 2/3rds done and would spew coffe and grounds all over the counter. We found the hot water needle that pushs into the ...

#1128018
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They have inputs for separate billing and shipping address but when I ordered, the websites stuck -- return to cart. Ive got no errors or feedbacks or any notification whatsoever. All the while I saw pending charges on my cart. I called them and ended up ordering...
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1.7
#1127684
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Just a little over 12 months after purchasing the FlexBrew coffee maker, the single serve feature quit working. (There was lots of steam evaporating from the top and once it stopped, it left only about 2 oz of coffee.) From our estimates, we figure to have only used...
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2.4
I liked
  • Quick response
I didn't like
  • Proposed solution to my problem
#1121819
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Hamilton Beach - 2 Flex brews in under a year!!!!!!!

I purchased the first one in August of 2016. It suddenly started making a loud noise and shut off. Never worked again. I replaced it thinking it was a fluke. Bought the second one in February of this year. Last week, it just stopped working. It turns on, but does not brew. K cup or pot. They are replacing it but I have to pay shipping! Ridiculous
1.7
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Diversity of Products or Services
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#1120997
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Connie Fuhrer #1752628. Thank you
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Anonymous
Anonymous

new out of the BOX coffee tank valve leaked after every cup!!5->10 min later.2 emails to customer DIS SERVICE no reply at all called # 30->65 min.wait .the coffee maker is rea...

#1120021
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After barely 3 months use water leaks on counter from inside the coffee maker (flexbrew) Customer service is terrible, no satisfaction. They told me replacement unit was shipped to me on 10/5 and when I called back on 10/9 to request a tracking number they said...
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1.9
#1113024
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Hamilton Beach - Warranty in States 1 Yr. Canada 5 Yrs...WHY!!!!!!!!

Called CS regarding FlexBrew Mod: 49983. Why the heck is the warranty in the U.S. only 1year, but in Canada it is 5 years? That makes absolutely no sense to me. A product is a product no matter where you bought it. Mine was leaking at the bottom, top lids were warping, no power. Don't buy their EXPENSIVE PRODUCTS that are cheaply made.
1.5
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#1111264
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Hamilton Beach - Product is not worth the money and with normal use it broke

Called customer service person was very short and unhelpful so my decision is to not buy another product in this line.
1.5
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I liked
  • Being able to do just one cup
  • Being able to brew a single cup
I didn't like
  • Length of life of the products
#1094893
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Just started using the HB Brew Flex as the Kuerig finally died and we wanted the option to brew a pot as well without a $200 investment. All set up instructions were followed to the T. First K cup through and when I went to get it out of the tray, it was way too hot to...
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Anonymous
Jim

Junk,, buy a bunn and be done

3.0
I liked
  • Flexibility to brew a pot and single serve
I didn't like
  • Warmer is on when making single serve
  • Having to push the k cup down really hard to engage
  • Water gets too hot
#1092600
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Hamilton Beach - Bubbles under paint inside microwave

Is there a recall on this Hamilton Beach 1.1or1.3 cu.ft. Digital Microwave Oven? I clean it out after every use but started noticing the bubbles under paint now its like rusting in those areas.
1.0
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Value for money
South Barrington, Illinois
#1090940
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